Trust Center
AI Monitoring Metrics and Alert Thresholds
Ref 6a
This document describes the categories of monitoring metrics and alerting expectations IndusLabs intends to use for active AI systems.
Purpose
Define live KPIs, thresholds, alert routes, and monthly management reporting expectations.
Scope
- Operational monitoring of customer-facing AI systems.
- Health, quality, and safety-related alert categories.
- Periodic review of metric definitions and thresholds.
What we commit to
- Teams should monitor agreed service, quality, and exception metrics for active systems.
- Material anomalies should trigger alerting and operational review.
- Thresholds should be revisited as systems, volumes, or use cases change.